FREE SHIPPING (IN ITALY) IF YOU REACH € 99,00 or if you collect in our showroom in Varedo

Customer care - F.A.Q.

Frequently Asked Questions:

How can I register?
By clicking from the home page of the site www.yeseatis.com on the "register" button (in the center of the site navigation bar at the top), you will access the registration form.
From here you can choose whether to register conveniently via Facebook (if you have a Facebook profile); with this method you just need to click on the OK button in the window that will open automatically.
(PLEASE NOTE: in this way the email address used to register on the Yeseatis site will be the one you previously used to register your Facebook profile) .
In this way you will not be asked for any password, as your identity is already verified by the association with your Facebook account.
We suggest you use this method of registration on the Yeseatis site as it is convenient, quick and secure.

Alternatively, you can fill in the fields relating to your data (name, surname and shipping/billing address), choosing an email address as your username and your personal password.
Expressing your consent to the processing of personal data and by clicking on the confirm button, the registration will be completed.


How to place an order? When you find one or more products you wish to purchase, enter the product sheet(s) by clicking the "BUY" button, thus being able to consult all the in-depth information relating to the product you have selected. At this point you can also indicate the quantity of the desired product and add it to your cart by clicking on the BUY button, under the product price.
A message will confirm that your product has been added to your cart. To complete your order, simply click on "go to cart" to view the list of the products you wish to purchase, the prices of the products and any shipping costs, shipping methods and type of payment will appear, to be selected and then confirmed. with the "CONFIRM" button your order will be processed immediately by Yeseatis.
How can I consult my order cart? Your selected product(s) are placed in your cart which you can consult at any time by clicking on the CART button in the navigation menu at the top of the site; you can add or modify the cart at any time until you confirm your purchase.
How long does it take to process my order? Confirmation of receipt of your order is sent to the email address indicated with which you registered on the Yeseatis website. Orders received and paid by 3.00 pm are prepared and entrusted to the courier by the evening of the same day, while orders received after 3.00 pm are prepared and entrusted to the courier the following day. What are the payment methods? The accepted payment methods are:
1) Payment by credit cards (VISA, MASTERCARD, POSTEPAY, AURA and AMERICAN EXPRESS circuits) 2) Payment via PAYPAL (if you have a PAYPAL account you can make the payment by simply entering your address email and password associated with your PAYPAL account)
3) Bank Transfer (by selecting this payment method, you will find the bank details to make the payment), remember to include your order number in the reason for payment.
In the bank transfer payment method, we will have to wait for the normal banking times for your payment to be credited, independent of our control.
What are the shipping times and costs?
Deliveries in Italy are made within 1-2 working days from the courier taking charge, with the exception of the islands where deliveries will take place within 2-3 working days.
For further information visit also the "Shipping" section

Can parcels also be sent abroad?
Yes, shipments can also be made abroad and in our "Shipping" section there is more information relating to European or non-EC countries.
If you have particular requests for shipments abroad, you can also contact us by sending a contact request in the "Contact us" area
What happens if the courier cannot find anyone at the time of delivery?
The courier carries out the first delivery without notice and within the terms indicated in the shipping times.
In case of absence of the customer, the second and third delivery attempts by the courier are the responsibility of Yeseatis.
If the first delivery is not successful, due to the customer's absence in the place indicated as the destination of the products, the courier leaves a notice with telephone numbers to contact you directly and find out when to schedule the new delivery, depending on your needs .

What do I do if a package arrives with incorrect or broken products?
You can accept the package by indicating the "control reserve" on the delivery document, and thus activate the return methods which are contained and described in the "terms and conditions" area.

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Mikand Way S.r.l.
YesEatIs
Via Pavia 23 Varedo 20814 Italy +390362580932 info@yeseatis.com
YesEatIs
1-3500
Mikand Way S.r.l.
YesEatIs
YesEatIs
F.A.Q. - Customer care
https://www.yeseatis.com/images/logo.png
F.A.Q. - Frequently Asked Questions: How can I register? By clicking from the home page of the site www.yeseatis.com on the "register" button (in the center of the site navigation bar at the top), you will access the registration form. From here you can choose whether to register conveniently via Facebook (if you have a Facebook profile); with this method you just need to click on the OK button in the window that will open automatically. (PLEASE NOTE: in this way the email address used to register on the Yeseatis site will be the one you previously used to register your Facebook profile) . In this way you will not be asked for any password, as your identity is already verified by the association with your Facebook account. We suggest you use this method of registration on the Yeseatis site as it is convenient, quick and secure. Alternatively, you can
F.A.Q.